cookie policy

Grobest Group Limited and its affiliates (hereinafter “Grobest”, “we”, “us”) uses cookies, pixels and tags on our website or applications for a variety purposes which are described in this Cookies Policy (hereinafter this “Policy”). A cookie is a small piece of data that a website or application stores on the visitor’s device. A pixel or a tag is a block of code placed within the code of a website or application which can often be used for advertising or tracking how the visitors use the website or application. We use cookies to personalize content and ads, to provide social media features and to analyze how our website or application is used. We also share information about your use of our website and application with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

We are fully aware of the importance of your privacy and have taken steps to ensure that your privacy and personal data is protected and respected at all times. The law states that we can store cookies on your device if they are strictly necessary for the operation of our website or application. For all other types of cookies, we need your permission. You can at any time change or withdraw your consent on our website or application.

Learn more about who we are, how you can contact us and how we process personal data in our general privacy statement (hereinafter the “General Privacy Statement”), which is incorporated into this Policy in its entirety and forms part of our overall policy of protecting your privacy.

Categories of Cookies

We may use some or all of the following categories of cookies:

1. Strictly necessary cookies

   Necessary cookies help make a website or application usable by enabling basic functions such as page navigation and access to secure areas of the website. The website or application cannot function properly without these cookies. Without these cookies, the services you have asked for on our website or through our applications cannot be provided. This category of cookies cannot be disabled.

2. Performance cookies

   These cookies collect information about how visitors use a website or application, for instance which pages visitors go to most often, and if they receive error messages from web pages or applications. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. Such information is only used to improve how a website or application works. This category of cookies can be disabled by changing your cookie preferences.

3. Functionality cookies

   sThese cookies allow the website or application to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to parts of web pages or applications that you can customize. They may also be used to keep track of which notices you have already viewed to avoid repetition. The information these cookies collect will not personally identify you and cannot track your browsing activity on other websites. This category of cookies can be disabled by changing your cookie preferences.

4. Targeting cookies or advertising cookies

   These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization. For example, in the event we undertake remarketing or retargeting campaigns, we will serve targeted ads to you after you have visited or taken action on our website or application. In terms of technical execution, remarketing is the process of using a JavaScript tag to place a cookie in your browser. The cookie then informs a remarketing platform to serve specific display ads through an ad exchange, based on the pages or products you have engaged with or searched for on our website or application. This category of cookies can be disabled by changing your cookie preferences.

5. Session cookies

   Any of the above categories of cookies may be a session cookie which are temporary and only remain on your device until the visitor closes the browser or the user closes the application.

6. Persistent Cookies

   Any of the above categories of cookies may be a persistent cookie which will remain on the device for a predetermined period and are activated each time the visitors visit the website or the user uses the application.

Use of First Party Cookies

First party cookies are those placed directly by us and are fully controlled by us. The first party cookies that we place on your device are strictly functionality cookies that provides essential functionality to our website and application, such as for log-in.

Use of Third Party Cookies

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter “Google”). Google Analytics uses cookies to help the website analyze how users use the site, to monitor and analyze use of our services. These cookies consist of performance cookies and functionality cookies, and collect data about your device IP, the length of spent on our website, your browser type, and your web log, among others.

The information generated by these cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use information collected from Google Analytics on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing us other services relating to website activity and internet usage. The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser (see “Consent to Cookies Collection” section below). You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing: https://tools.google.com/dlpage/gaoptout?hl=en.

In case IP-anonymization is activated on this website, your IP-address will be truncated within the area of the member states of the European Union. Only in exceptional cases the whole IP-address will be first transferred to a Google server in the USA and truncated there. The IP-anonymization is [active] on this website.

Our website in the People’s Republic of China (https://www.grobest.com.cn/) uses both Google Analytics and Baidu Analytics (Baidu Tongji) for web analytics. Baidu Analytics is a tracking pixel provided by Baidu, Inc. Like Google Analytics, Baidu collects uses pixels to collect and record statistics about a website's traffic, helping the website analyze how users use the website, and to track each user.
We currently do not use any targeting or advertising cookies on our website or applications.

Consent to Cookies Collection

We will ask for your consent to use cookies other than the strictly necessary cookies. You may refuse our collection of cookies or modify your browser setting by editing your browser options to reject our cookies or to alert you when a new cookie is added before accepting a cookie. For further information about how to do so, please refer to your browser help documentation. Please note that if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access or use all or parts or functionalities of our website or application, and you will have to manually edit your browser options the next time you would like to visit our website.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent the website or application from placing further cookies on your device unless you adjust your browser setting as described above.

You may find additional information for how to modify your browser settings below:

1. Google Chrome:

   https://support.google.com/chrome/answer/95647?hl=en-GB
   https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#overview

2. Microsoft Internet Explorer:

   https://support.microsoft.com/en-us/kb/278835

3. Microsoft Edge:

   https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

4. Safari (macOS):

   https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

5. Safari (iOS):

   https://support.apple.com/en-gb/HT201265

6. Mozilla Firefox:

   https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

7. Android:

   https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en

For more information on the development of user-profiles and the use of targeting and advertising cookies, please see www.youronlinechoices.eu if you are located in Europe, or www.aboutads.info/choices if in the United States.

Changes

We may change this Policy from time to time. Any such changes will become binding on you on your first use of our website or application after the changes have been made. You are therefore advised to check this Policy regularly.

Further Information

If you have more questions about this Policy or are interested in how we use and protect your personal data other than cookies, please find our General Privacy Statement. You may send us a question by choosing [“Contact Us” > “Send the Request”] on our website, or you may send us an email to our Privacy Department using the following mailbox: communications@grobest.com.